Gemological Lab Report

Enjoy Having Complete Confidence in Your Purchase

This item has been evaluated by minimum of two GIA Graduate Gemologists under the employ of an independent gemology laboratory completely unaffiliated with Radiant Fine Jewelry. The item was examined using at least twelve individual gemology instruments and was performed using generally accepted industry techniques and rules. The report was prepared using security measures such as chemically sensitive tamper proof paper and is considered an official document for uses such as insurance.

Don’t worry, the report looks pretty too. It comes laminated and securely attached to the inside of an elegant, folded enclosure made of heavy card stock with foil embossing. For more information about how the report is prepared or about specific details in the report, visit About the Gemological and Jewelry Authenticity Report.

What If This Item Is A Gift?

If you are purchasing this item as a gift and would prefer to keep these details confidential, you may have the report sent to a different address other than the billing or shipping address listed on the order. You may also decline the report.

The ring you are currently viewing may be resized for a nominal charge.

Please check the available sizes listed in the detailed product description. Each ring can vary in available sizes based upon the design or the type of gemstones and precious metal in the ring. If you already know the size you need and your size is listed as an available size, you will have the option at checkout to add the ring sizing to your order.

What if I don’t know my size?
If you aren’t sure about your size, we offer several methods for determining your size in our Ring Sizing Guide.

What if this ring is a gift?
If you are purchasing this ring as a gift, there are methods available for determining the size. Please download our Ring Sizing Guide (link) for directions on how to determine the size. If you would prefer to wait until after presenting your gift, you may send the ring back to us for resizing or take it to a local jeweler for resizing. Please note that rings sized by other than Radiant Fine Jewelry will not be accepted for return.

What if the ring is the wrong size?
If you followed our provided tips and the ring is not the correct size, don’t worry. If for whatever reason the ring does not fit you or your loved one, we have a 30 day return and exchange policy.

To review the costs and policies regarding If you would like to review the costs of resizing or
time frame to delivery, please view our Ring Sizing Policy Page.

Shipping Information

ENJOY COMPLIMENTARY SHIPPING

Enjoy complimentary shipping on all orders shipping to a single domestic U.S. address.  Currently we are only able to accept online orders to shipping addresses within the United States. If you would like to place an order to be shipped to an international address, please contact customer service at 888 894 8940.  To ensure the secure delivery of your order, Radiant Fine Jewelry does not ship orders to P.O. Boxes. However, P.O. Box addresses may be used for your billing needs.

ORDER PROCESSING AND DELIVERY
All shipments are fully insured to your door. Please allow 3 days for the delivery of your order. For your convenience we offer shipping upgrades if you would prefer to receive your order more quickly. The following options are available:
FedEx 2 Day®: $5, 2nd business day.
FedEx Standard Overnight®: $18, next business day by 3:00 PM
FedEx Priority Overnight® $22, next business day by 10:30 AM
FedEx Priority Overnight® for Saturday delivery*: $38, Saturday by 12:00 PM

FedEx Priority Overnight® for Saturday delivery is available in most areas. Please check here for availability for your area.

ORDER PROCESSING
Please allow 24 hours for order processing. For items being sized or engraved, please allow an additional 8-10 days.

911 GIFT ALERT
Facing a rapidly approaching Birthday, Anniversary or other special occasion? Sometimes the busyness and stress of daily life prevents us for keeping track of important dates and we suddenly find ourselves in a situation of critical timing. If you are in such a circumstance, please contact customer service at 877 672 7797. If it is outside our normal hours of operation, please e-mail us at 911GIFTALERT@RadiantFineJewelry.com. An on call representative will respond within 2 hours to an e-mail received between 6:00AM and 11:00PM daily. Our promise to you is that we will do everything within our power to meet your deadline.

MORE INFORMATION ON COMPLIMENTARY SHIPPING:

• The price of the merchandise must equal $300 or more in order to receive complimentary shipping. Sales tax does not count toward the total amount.
• Each address to which items are being shipped must qualify individually.
• Complimentary shipping is only available for orders placed on the US Web site for domestic delivery.

Returns Process & Policy

30 Day Return Guarantee

Whether you are giving the gift of jewelry to express the emotions of your heart or purchasing jewelry to express your own personal style, at Radiant Fine Jewelry we believe jewelry should illuminate the heart .  It is that belief that drives our superior customer service.  We are firmly committed to the satisfaction of our customers.  If for any reason you are not completely satisfied with your purchase, you may return any item for any reason, within 30 days of the date of shipment, for a full refund or exchange.  Of course the item must be received in its original condition with the item certificate and its appraisal report, if applicable.

How To Initiate the Returns Process

To initiate the returns or exchange process, please obtain a Radiant Fine Jewelry return code by submitting a return or exchange request.  You may also contact our one of our Customer Service Associates at 888 894 8940 to obtain a return code.

Upon receiving your return, the item will be inspected.  Please note that items showing any signs of damage, wear and tear or items that have been altered or resized, by other than Radiant Fine Jewelry, will not be accepted for return.  Items that have been engraved will not be accepted for return.  Please note that returns received with no Return Code or packages that are improperly packaged or uninsured will be refused receipt.  

How to Prepare a Return

In order to ensure the safe delivery and receipt of your return, it is important to the complete the following steps:

Obtain a Radiant Fine Jewelry Return Code.  To obtain a return code, submit a request for return or exchange or call one of our Customer Service Associates at 888 894 8940.  Once you receive your code, write that code on the return/ exchange sticker on the bottom of your original invoice.  Place that sticker on the package you are using for your return.

Package Your Return.  Place the item in all of its original packaging including the Item Certificate and Complimentary Appraisal Report, if applicable, in the box.  If your item was delivered with a Complimentary Appraisal Report, and it is not returned with the item, you may be responsible for its replacement cost.  Do not write Radiant Fine Jewelry anywhere on the outside of the box or on the shipping label.

Fully Insure Your Package With Return Receipt.  Always obtain a return receipt.  If the price of your item listed on the invoice is under $500, you may ship with any carrier.  Fully insure the item and request a return receipt so that you may be certain the item reaches its destination.  If the price of your item listed on the invoice is over $500, ship the item via the U.S. Postal Service Registered Mail®, insure your package for its full vale and request a return receipt so that you may be sure the item reaches Radiant Fine Jewelry. 

In order to ensure the processing of your return, it is extremely important that you follow these instructions exactly.  Failure to do so will prevent the processing of your return.  Items that are not fully insured will be refused delivery.  Failure to insure your package and obtain a return receipt is not advisable under any circumstances as Radiant Fine Jewelry will not be responsible for lost or stolen packages.  If you have any questions about our return procedure, please contact us at returns@radiantfinejewelry.com.